Customer Service

Whether you have a question about returns or want more information about a product you're interested in, our Customer Service and personal flooring consultants are here to help. Our standard of excellence begins with increasing your confidence in our products and services. We offer curbside delivery to your home, business and job locations or pickup at one of the carrier terminals located throughout the U.S and Canada.

Hours

Monday - Friday 9:00am - 6:00pm

• Contact us by phone: 800.401.6763
• Contact us by email: customerservice@simplefloors.com

About Us

For more than a decade, simpleFLOORS has been dedicated to providing you with exceptional flooring at competitive prices. Get an inside glimpse into the making of simpleFLOORS to see how we combine quality flooring, clean manufacturing and credible customer care to create a simple yet sophisticated shopping experience for you.
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Help & FAQ

Need help? Have questions? Our Customer Service is more than happy to address all inquiries and concerns you have about our products. You can call, chat live, email us, post a new question or read a history of questions on our FAQ page.
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Contact Us

We provide several ways to contact us using the method of your choice . . . by email, phone or through our instant chat feature.
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Shipping & Delivery

Our shipping provides direct delivery with added incentives. We ship over a million square feet of flooring each month to homes all across the United States and Canada.
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Returns

We provide refunds for full and partial returns. Read about our shipping and return polices . . .
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Legal

Read about our how we use your personal infomation in our privacy polices . . .
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